The Criterion Channel -- Technical Issues and Questions
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- Joined: Wed Oct 07, 2020 11:35 pm
Re: The Criterion Channel -- Technical Issues and Questions
Having a minor problem with the channel's search function. When I search for something, there are two sets of results that appear, 'collections' and 'videos'. I can 'load more' results from the 'videos' section, but the problem is there is no such option for the 'collections'. I don't remember having this issue a couple of months back. Anyone else having this problem?
- willoneill
- Joined: Wed Mar 18, 2009 10:10 am
- Location: Ottawa, Ontario, Canada
Re: The Criterion Channel -- Technical Issues and Questions
Same problem, but only on my laptop (with Chrome as the browser). Search works fine on the iOS app. Haven't done a search lately on AppleTV or Amazon Firestick.dimipolexG wrote: ↑Mon Feb 22, 2021 2:33 amHaving a minor problem with the channel's search function. When I search for something, there are two sets of results that appear, 'collections' and 'videos'. I can 'load more' results from the 'videos' section, but the problem is there is no such option for the 'collections'. I don't remember having this issue a couple of months back. Anyone else having this problem?
- The Pachyderminator
- Joined: Tue Oct 03, 2017 9:24 pm
Re: The Criterion Channel -- Technical Issues and Questions
Has anyone had an issue where Criterion Channel plays a shaky, juddery picture, as if frames are being dropped, when connected to a monitor/TV via HDMI? It's perfectly smooth when played directly on my laptop screen. Seems to happen the same in Firefox, Chrome, and Edge.
- Pavel
- Joined: Fri Aug 07, 2020 2:41 pm
Re: The Criterion Channel -- Technical Issues and Questions
Oh yes, that used to happen to me a lot. Dunno what I did to fix it — as far as I know it just stopped. I tried switching browsers a few times, and sometimes that offered a temporary solution (and when the issue started happening on that browser, I switched again), but that clearly didn't work for you
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- Joined: Thu Jul 08, 2021 3:22 am
Re: The Criterion Channel -- Technical Issues and Questions
I just HAD to register to the forum and post a reply as I was amazed this happened to so many people and hasn't been resolved yet!
For me the fix was easier than I thought! After i streamed to my TV via Airplay on my phone and still had the stuttering/frame jump/skipping image problem I just skipped back to the beginning of the movie with the back arrow on my remote control to let the streaming movie buffer a bit and noticed that after I let it play again it was smooth! Does this work for you too??
For me the fix was easier than I thought! After i streamed to my TV via Airplay on my phone and still had the stuttering/frame jump/skipping image problem I just skipped back to the beginning of the movie with the back arrow on my remote control to let the streaming movie buffer a bit and noticed that after I let it play again it was smooth! Does this work for you too??
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- Joined: Mon Jun 27, 2005 3:31 pm
- Location: Indiana
- Contact:
Re: The Criterion Channel -- Technical Issues and Questions
I wonder if the first 4K releases means eventually we’ll get 4K streaming on the channel eventually?
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- Joined: Tue Jan 22, 2019 10:44 pm
Re: The Criterion Channel -- Technical Issues and Questions
Is anyone having trouble with their Roku app today? Any time I go to play a film, there is no picture or sound.
- dwk
- Joined: Sat Jun 12, 2010 6:10 pm
Re: The Criterion Channel -- Technical Issues and Questions
Yes. It is weird, it has been working on the cheap Roku television in my bedroom. I just checked on the Roku hooked up to the television in the living room and that isn't working. So I went back to my bedroom to finish watching The Longest Day on said cheap Roku television and now that one isn't working. (sigh, I should have finished the movie before checking the Roku in the living room.)
- fdm
- Joined: Fri Apr 21, 2006 1:25 pm
Re: The Criterion Channel -- Technical Issues and Questions
Yup, seems to be broken. I get black picture with spinning circle, then a failure message.
(Seems like Prime has changed its interface again also…)
The channel does seem to be working with Apple TV though.
(Seems like Prime has changed its interface again also…)
The channel does seem to be working with Apple TV though.
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- Joined: Tue Jan 22, 2019 10:44 pm
Re: The Criterion Channel -- Technical Issues and Questions
Hopefully it’s just related to maintenance, because their app has been running pretty clunky for a while now. I think they’d send out a notification if it was that, though. I’m not subscribed to the Arrow streaming service anymore to check and see if that’s working. Both use the same program, software, etc.
- dwk
- Joined: Sat Jun 12, 2010 6:10 pm
Re: The Criterion Channel -- Technical Issues and Questions
It is working again on the Roku television in my bedroom (but it forgot where I left off.)
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- Joined: Wed Nov 03, 2004 10:59 am
Re: The Criterion Channel -- Technical Issues and Questions
I tried to watch Rouge last night with my Roku Ultra and had the same problem. Tried again just now and it is still the same. Restarted the system did not help either.
Contacted support but their response is as useful as giving me sand when I am in a desert. Just asking questions for info that is already in my request.
Contacted support but their response is as useful as giving me sand when I am in a desert. Just asking questions for info that is already in my request.
- ryannichols7
- Joined: Mon Jul 16, 2012 2:26 pm
Re: The Criterion Channel -- Technical Issues and Questions
Intentions of Murder amazingly playing for me on Roku - earlier I couldn't get Bad Day at Black Rock going and had the same issue you guys describe
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- Joined: Tue Jan 22, 2019 10:44 pm
Re: The Criterion Channel -- Technical Issues and Questions
I guess we now have the Intentions of Murder Channel. That’s the only movie I can get to play, too.
Edit: It seems to be a problem only with movies that aren’t “permanently” on the channel. In addition to IoM, some other movies that work are Stray Dog, Death of a Cyclist and Judex. Even films that have been on the channel for over a year aren’t working, The Shop on Main Street, for example.
Edit: It seems to be a problem only with movies that aren’t “permanently” on the channel. In addition to IoM, some other movies that work are Stray Dog, Death of a Cyclist and Judex. Even films that have been on the channel for over a year aren’t working, The Shop on Main Street, for example.
- Matt
- Joined: Tue Nov 02, 2004 12:58 pm
Re: The Criterion Channel -- Technical Issues and Questions
The Criterion Channel (at least on Apple TV) has unexpectedly added a “playback speed” option. It’s probably just an enhancement to the overall Vimeo platform that the service runs on, but having it appear at the same time as the Sight & Sound poll does give an amusing impression that they added it so people can speedrun Jeanne Dielman and still complain about its length.
Criterion, if you are reading this, please don’t suppress this option! It’s actually great for commentaries and interviews (and Otto Preminger films).
Criterion, if you are reading this, please don’t suppress this option! It’s actually great for commentaries and interviews (and Otto Preminger films).
- swo17
- Bloodthirsty Butcher
- Joined: Tue Apr 15, 2008 10:25 am
- Location: SLC, UT
Re: The Criterion Channel -- Technical Issues and Questions
And for scouring films for screenshots! (I wish they had 4x and 8x options for this)
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- Joined: Wed Jan 18, 2023 3:19 pm
Re: The Criterion Channel -- Technical Issues and Questions
hello,
I apologize if/assume this has been asked before, but it seems like this is the best place to ask--
I recently got a TCL 4k tv, with android/google built in. When I use the Criterion Channel app (through the android hub built in to the tv) it appears as though something is happening with the frame rate so as to cause everything to skip and judder. My TV has a "movie" mode picture setting that I use with blu-rays/4ks--I turn this on usually to fix any slight audio sync issues I experience, which I think is related to the frame rate as well...anyway, activating the movie mode picture setting doesn't fix this issue on the CC though...nothing does! It's just the CC--Mubi plays perfectly, and CC plays perfectly on my other tv (Roku tv)-- are there any known solutions to this problem other than like, buying a roku stick for my TV just to use this one app? There doesn't seem to be much on the internet about this issue but it seems it's definitely got something to do with the android tv app...any ideas?
I apologize if/assume this has been asked before, but it seems like this is the best place to ask--
I recently got a TCL 4k tv, with android/google built in. When I use the Criterion Channel app (through the android hub built in to the tv) it appears as though something is happening with the frame rate so as to cause everything to skip and judder. My TV has a "movie" mode picture setting that I use with blu-rays/4ks--I turn this on usually to fix any slight audio sync issues I experience, which I think is related to the frame rate as well...anyway, activating the movie mode picture setting doesn't fix this issue on the CC though...nothing does! It's just the CC--Mubi plays perfectly, and CC plays perfectly on my other tv (Roku tv)-- are there any known solutions to this problem other than like, buying a roku stick for my TV just to use this one app? There doesn't seem to be much on the internet about this issue but it seems it's definitely got something to do with the android tv app...any ideas?
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- Joined: Tue Dec 03, 2013 7:04 am
Re: The Criterion Channel -- Technical Issues and Questions
Has anybody else noticed that in recent months the curated collections are no longer in release order? Any idea why, and/or what - if any - ordering system is now being used?
- HitchcockLang
- Joined: Tue May 28, 2013 1:43 pm
Re: The Criterion Channel -- Technical Issues and Questions
I've had the exact problem you've mentioned on my Samsung smart TV and have read about other issues with Samsung TVs and the Criterion Channel. At regular intervals, it's almost like an extra duplicate frame is inserted giving the image a rhythmic judder. Has made it unwatchable for me whereas my old TCL Roku TV worked fine. I think there is an issue (and has been for a while) with the apps performance on Samsung / Android.tlh wrote: ↑Wed Jan 18, 2023 3:26 pmhello,
I apologize if/assume this has been asked before, but it seems like this is the best place to ask--
I recently got a TCL 4k tv, with android/google built in. When I use the Criterion Channel app (through the android hub built in to the tv) it appears as though something is happening with the frame rate so as to cause everything to skip and judder. My TV has a "movie" mode picture setting that I use with blu-rays/4ks--I turn this on usually to fix any slight audio sync issues I experience, which I think is related to the frame rate as well...anyway, activating the movie mode picture setting doesn't fix this issue on the CC though...nothing does! It's just the CC--Mubi plays perfectly, and CC plays perfectly on my other tv (Roku tv)-- are there any known solutions to this problem other than like, buying a roku stick for my TV just to use this one app? There doesn't seem to be much on the internet about this issue but it seems it's definitely got something to do with the android tv app...any ideas?
- fdm
- Joined: Fri Apr 21, 2006 1:25 pm
Re: The Criterion Channel -- Technical Issues and Questions
The Apple TV app was that way in its early years, it was eventually fixed though. Roku's app never had that particular sort of problem.
- swo17
- Bloodthirsty Butcher
- Joined: Tue Apr 15, 2008 10:25 am
- Location: SLC, UT
Re: The Criterion Channel -- Technical Issues and Questions
Is the channel down now for anyone else?
- fdm
- Joined: Fri Apr 21, 2006 1:25 pm
Re: The Criterion Channel -- Technical Issues and Questions
Working here… haven't been watching it but I just checked.
- swo17
- Bloodthirsty Butcher
- Joined: Tue Apr 15, 2008 10:25 am
- Location: SLC, UT
Re: The Criterion Channel -- Technical Issues and Questions
Well it wasn't connecting earlier on either my TV or computer, but it is working again now
- dwk
- Joined: Sat Jun 12, 2010 6:10 pm
Re: The Criterion Channel -- Technical Issues and Questions
Some people on twitter have commented on taking a survey from the Criterion Channel that reportedly asked a lot of questions about Mubi. Anyone here get the survey?
- denti alligator
- Joined: Wed Nov 03, 2004 9:36 pm
- Location: "born in heaven, raised in hell"
Re: The Criterion Channel -- Technical Issues and Questions
I did. It was pretty lengthy and mostly about "brand" and streaming.